Parliamentary Digital Services (PDS) has today outdone itself by deactivating multiple active MPs’ staffers’ email accounts – and in the process deleting potentially years of correspondence and active constituents’ casework. PDS is often the bain of multiple staffers’ lives, and their move today has been true to form. Fibre-optic Fagins…
Following an election, there is an automatic grace period of a month, after which all former MPs and staffers’ emails are erased from the servers. This time around, however, PDS forgot to double-check whether any staffers – specifically those whose MP stepped down – have carried on with new MPs for their constituencies. Most absurdly, however, Guido has heard of a case where a staffer who received new email addresses following the election has even seen that one go down.
Guido understands there are a large number of staffers – predominantly Tories – who fit the bill; enjoying a less-than-productive day at work. This has led to multiple vulnerable constituents in need of help with housing or asylum having years of correspondence potentially permanently wiped.
Staffers are, as may be expected, up in arms, and desperately trying to find out whether the data is recoverable. Which it most likely won’t be if PDS used GDPR-compliant wiping methods…
UPDATE: A UK Parliament Spokesperson says they emphasised warnings to MPs and their staff before the election regarding the grace period, in line with GDPR and Data Protection legislation. They have been offering advice to any staffers affected, however notification was given multiple times and staff working for new members had to sort out renewed sponsorship. Sounds like the start of a protracted blame game…