HMRC Paid 600 Staff to Sit at Home in IT Bungle

tax-hmrc_2358937b

HMRC wasted £2 million paying staff to sit at home because a spanking new IT system didn’t work for three months. According to Accountancy Age, 600 newly recruited staff were paid 75% of their wages to clock in to the office just once a week to see “if the system was operational yet“.

The staff were taken on as part of a £75 million, three-year contract by HMRC with service provider Concentrix. Tasked with looking for fraudulent working tax credit payments, they couldn’t work from September to November last year because their computers couldn’t “talk” to HMRC’s computer network from Concentrix’s offices in Belfast.

Nice work if you can get it…

UPDATE: HMRC say the IT cock-up was entirely Concentrix’s fault and the company will be shouldering the costs.


Tech News Links



Tip offs: 020 7193 4041
team@Order-order.com

Quote of the Day

Dr Alexander Kogan, the app developer who originally harvested the Facebook data, said…

“I think what Cambridge Analytica has tried to sell is magic and made claims this is incredibly accurate and it tells you everything there is to tell about you. But I think the reality is it’s not that. If you sit down and you really work through the statistics and you think what does a correlation of point three means, those claims quickly fall apart. And that’s something any person with a statistical background can go and do.”

Sponsors

Guidogram: Sign up

Subscribe to the most succinct 7 days a week daily email read by thousands of Westminster insiders.