I am writing to register an official complaint about public comments from a member of your team. Mr. Inigio Wilson is a “community affairs” PR man for Orange and I was dismayed to see that he has written islamaphobic and racist comments which were they anti-semitic as opposed to against muslims would result in immediate condemnation from you. I trust you will deal with this complaint fairly and condemn such comments which have been indirectly linked to Orange at the beginning of the article. He says:
(1) “Islamophobic – anyone who objects to having their transport blown up on the way to work.”
This is islamaphobic in the sense that it obfuscates the fact that Islamaphobia exists and it suggests that all victims of terrorism are islamaphobic (which is an offence to all innocent victims of 7/7 including muslim victims). Islamaphobia is the irrational fear of Islam and is a phrase which is used to describe prejudice against Islam which is especially important since such prejudice does not fall into the definition of racism. Further this comment is clearly trying to falsely polarise the problem of Islamist terrorism by saying that all muslims are terrorists – as a muslim I condemn having my transport blown up but clearly I do not consider myself islamaphobic.
(2) “Palestinians – archetype ‘victims’ no matter how many teenagers they murder in bars and fast food outlets. Never responsible for anything they do – or done in their name – because of ‘root causes’ or ‘legitimate grievances’.”
This comment is clear racism against Palestinians and suggests all Palestinians are responsible for terrorsim which is clearly untrue.
This is published on the internet with indirect reference to Orange in the article.
As a very longstanding Orange customer who has enjoyed otherwise good customer service from orange, I think Orange need to find a more appropriate “community” PR representative who does not hold such islamaphobic and racist views. I would also urge you to reconsider instructing a PR firm which allows its staff to comment in such an inappropriate way.
Please tell me how you intend to deal with this matter and please inform me of what action you will be taking against your islamaphobic and racist PR representative. I would appreciate a response from Orange Executive office and a response from Golin Harris and would request an apology and retraction from Mr Wilson. My address and main Orange phone number appears below.
N.B. “I hate Oringe” logo taken from MPACUK website.