January 31st, 2013

HMV Social Media Revenge

Beware the wrath of a sacked social media director:

The tweets have now been deleted as the boss wrestles the keyboard from the ex-employee…

UPDATE: The password changing battle continues…

UPDATE II: And perhaps the best of the lot:


  1. 1
    Mong Watch says:

    Behind the curve, but he got there eventually:


    • 4
      Tom says:

      Oh get off the bandwagon you cretin.


    • 17
      Hic Up Side Your Head says:

      This is what happens when the money runs out Owen. Lots of people lose their incomes, devastating whole families and scaring a generation.

      And yes, they are left having to watch Xfactor for family entertainment as there is no money available to take in a west end show or a rock concert.

      The trick to avoid all this is not to run out of money in the first place.


      • 23
        Gove aka Pob says:

        Take in a west end show or rock concert?

        Cutting edge stuff from the finger on the pulse of readers of this blog, as always.


        • 40
          Hic Up Side Your Head says:

          I know its awful. I expect the poor downtrodden to be able to choose if they wish to go to such venues , but a increasing number of those downtrodden are financially unable to choose to go to such venues because someone,allegedly, banished boom and bust for them.

          Ya get me !:)


      • 133
        Bloke says:

        Who ‘takes in a west end show’? Is this where the cast become homeless and knocks on your door of a frosty night two days before Christmas?


      • 136
        Anonymous says:

        Its not a question of “money running out” dont be stupid! its a question of money being spent elsewhere via downloads on Amazon etc. Plus HMV did themselves no favours, their customer service was never good.


    • 35
      Tay King-dePisse says:

      Question for Owen Jones and for all those HMV employees: What have YOU been doing to save the jobs of the manufacturing workers and sales personnel of the buggy whip industry? They are no less deserving than you, FFS! Quit thinking only of yourselves!


    • 99
      Who'd have thought says:

      The school boy giving them a helping hand, the HMV crowd must live in La La land if they think he can be of any use, hinder or destroy yes, help, help him get his name in the media yes.


    • 122
      s.s. says:

      If he is against it I am for it.
      Anything he does, is wrong, do the opposite you will not gto wrong.


    • 124
      Owen a fortune says:

      Does Owen know of the Sale in Mothercare?
      Babygro’s, dummies, nappies at affordable prices Owen.
      Stock up for yourself son.


    • 129
      Nipper says:

      Just a mention of HMV gives me the horn.


  2. 2
    hobo humping slobo babe says:

    Perhaps if they had done their job better they wouldn’t be getting the sack


    • 3
      Anonymous says:

      What a moronic comment. Expect nothing less from the Guido-brigade.


    • 7
      Point of information says:

      Erm – they did do their job well.

      Don’t confuse HMV workers with Labour politicians.

      Note the unpaid interns aspect in the above tweets.


      • 59
        hobo humping slobo babe says:

        Odd that but I thought the point of social networking for a business was to get people to buy your stuff. HMV didn’t sell enough.


    • 8
      Anonymous says:

      It was a strategic failure that led to the brands failure. They didn’t shift to digital and unfortunately were left behind. Your blame is misdirected.


      • 125
        JH293923492384 says:

        I left HMV behind when they tried to charge me £17 for a five year old Tindersticks album.

        I put it back on the shelf, went home and installed uTorrent, and was playing it ten minutes later. For nowt.

        Fuck em.


    • 11
      nashienet says:

      Completely unfair.

      It’s not the fault of HMVs marketing team. The board failed to understand the change from physical media to downloads. In the late 90’s they actually dismissed the threat to their business as ‘rubbish’ when an ad agency pointed out that online was their biggest threat. They are also saddled with ludicrously high rents from an aggressive expansion about a decade ago.


      • 21
        Had enough says:

        Only a retard blames the demise of HMV on digital downloads, they chose to stock a very limited range of music and fill acres of shelf space with the same DVD. You know like what Tesco do only with higher prices. No strength in depth FOAD the lot of you.


        • 29
          Lord Stansted says:

          Quite right. If these shops were so wonderful then why didn’t people flock to them with their wallets open?


          • When I was a lad I served a term as office boy to an attorney's firm... says:

            Agreed. They didn’t even have a copy of Zabadak by Dave Dee, Dozy, Beaky, Mick and Titch when I enquired recently. Call themselves a record shop!


        • 119
          nashienet says:

          So you see no correlation between the fact that in the last few years we’ve lost Zavvi and HMV and the rise of iTunes and Amazon mp3? Dumbass! Peoples habits have changed!

          Here’s a blog from the guy who handled their advertising for a very long time:


          HMV’s days as a huge chain providing music, film and games from a brick and mortar shop are at an end. It will survive in some form (largely because if the last music and video retailer disappears from the high street- film studios are scared of Amazon and iTunes dictating terms) but not with nearly as many branches as they had a few years ago.

          Not enough people want to go to the effort of going to a store when they can have the album within 60 seconds.


    • 12
      SP4BS says:

      the government should have banned the internet.


    • 39
      Fubar Saunders says:

      Not down to them, its down to management. HMV are – or rather were – part of the old part of the music industry that despite the writing being on the wall to modernise or die, over the last 15 years or so, have decided instead not to change, not to embrace the technology. Consolidation will only get you so far, as the major labels will soon discover as well.

      Rule of the jungle, I’m afraid. Adapt or die.


      • 41
        SP4BS says:

        Or flog off the shops and scarper, as Richard Branson did.


        • 127
          kitler says:

          Virgin Megastores had headphones everywhere so you could scan any CD and listen to it before you bought it. You could spend a whole day listening to music before choosing to buy a CD and they gave you all kinds of vouchers every time you bought something. HMV had one poxy set of headphones by the tills that you had to ask to use and had to play the CD manually on FFS.

          And being ten steps ahead Branson realised the game was up years ago and sold it all to Zavvi who failed completely and went bust. Yet even with all this going on HMV carried on as before till the brand was worth less than Gary Glitter’s back cataloge and now they’d be lucky to sell it to Rover Group for a tenner.


          • Ho hum says:

            Ah yes – happy memories of spending many hours listening to vinyl discs in the booths at Army & Navy, with never any intention of ever buying one (too expensive for a poor skivvy like me in this days).


  3. 5
    ONS says:

    We can confirm that unemployment rate has just gone up by 60.


  4. 6
    phil says:

    Getting it ready for hedge fund to suck the guts out before burial!


    • 45
      HMV Watch says:

      Not to denigrate the staff, but really: What guts are there to suck out ?

      The remaining stock is going to sold on EBay / car boot sales, and clearly wasn’t making enough to cover the rents and debt which is currently outstanding, apparently.

      Hoping the fund in this case gets burned badly.


  5. 9
    HMV Watch says:

    Some more of the tweets on twitpic:


  6. 15
    Anonymous says:

    The staff in HMV were usually very nice and very helpful – it’s not their fault it’s closing down.


  7. 18
    Anonymous says:

    It looks like the marketing director found his answer – I’m getting a fail whale


  8. 19
    TellySavalas says:

    It looks like the marketing director found his answer – I’m getting a fail whale


  9. 22
    Scamp The Excitable Dog says:

    The upper management at HMV are arrogant gobshites with air for brains, so they’re presumably all staying on as per…


  10. 25
    Fact Hunt says:

    I haven’t bought anything at full price from HMV for years. The only time I used to go in was to get the cheapo DVDs in the post Xmas sale. Then I realised if I was patient I could get the same DVDs 6 months later second hand off Amazon for 1p + £1.26 postage.

    Poor buggers didn’t stand a chance.


  11. 26
    HMV says:

    The gramophone has a bright future!


  12. 31
    The savant10.4 highway patrol says:

    Can anyone still. Buy. A cd or dvd in. London. Now that. Hmv. And virgin appersr to. Have closed ???


  13. 33
    The savant10.4 highway patrol says:

    Oh hold on.

    You can still. Buy them from. A stall in. Chapel. Market.

    Or get the second hand remastered copies from. Poundland if you happen not to mind whether you take home ac/dc. Or. Frank. Ifield or anything in. Between ….


    • 111
      Living in 96.98 percent white Merseyside says:

      If Chapel Market is in an enriched part of Londistan then no thank you.


  14. 36
    Admiral Ackbar says:

    Go for the win and assault your Marketing Director.


  15. 42
    Sir William says:

    Why are most large British shops dull, shabby, muddly, poorly lit and overcrowded with displays? Why do we always have to queue if there is more than one customer in the shop? Why do they play muzak from the album Rejects Of The 1980s? Why are the staff harassed, underpaid kids who speak pidgin English and have no idea what the shop sells? Why do shops all stock the same things? Why does nobody in retail management appear to have any wit or pride?


    • 68
      A Dinosaur says:

      The problem here is that corporates like to clone things that have been successful, only do it on the cheap. Formulaic shops in every identical shopping mall in the country.

      I remember a very successful nightclub in Leeds called Cinderella Rockerfellas, twas owned by one Peter Stringfellow. He sold it for lots of dosh to Mecca. Now Mecca had a plan, copy it, but reduce expenditure, because thats what the accountancy suits said as they were horrified by the running costs. So, how did they trim the costs? Easy, when the carpets became scruffy, dirty and beer soddened, they said keep them. They cut out the live bands. They let anyone in. They put the prices up. IT CLOSED DOWN.

      Accountants like to know the cost of things, they advise the board who also like to know the cost of things. They KNOW the cost of things that have been done before, so they encourage standardisation on an existing model. This inhibits change and keeping current. Trouble is they are pretty crap at estimating future sales as they don’t know what the opposition is planning in the way of new products or their pricing. Being entrepreneurial and bringing out new products in new formats is seen as too risky for many companies until its too late.


      • 87

        For most accountants that is quite true.

        But then you get an aberrant. Let us take one. Fred we will call him for the sake of example. He joins a bank. Works his way up the chain quickly. Has no experience whatsoever about banks but neither has the new Chancellor of the Exchequer who creates a new regimeless regime. Fred has now got to the top of the tree and spots the opening. He can do things that no other banker can do before. He can spend money like water. He can lend to bad payers as that is more profitable (obviously – why hadn’t bankers thought of that in three previous centuries?) He can create illusory profits. He can even promote his bit on the side to HR Director of the bank and give her one over the desk in the office when the urge arises which it does quite frequently. He is even given a knighthood for his thrusting performance.

        It goes on for ten glorious years before he is found out. It did not all end happily ever after. But the taxpayer still pays him a third of a million a year so it is not all bad.

        So sometimes it can be good to be an accountant. Rather like politicians, you can now rely on them to do the wrong thing in the circumstances.

        All names have been altered to protect the innocent. Except Fred’s name because he is not innocent.


      • 103
        Anonymous says:

        Good one, Dinosaur. They know the cost of everything and the value of nothing.


  16. 44
  17. 47
    I thought it was a joke 'till says:



  18. 49
    Twitter Watch says:

    Should really open a book on how long Owen Jones’ mob are going to keep Twitter offline:


    Looks like about 30 mins so far…


  19. 52
    mssmh says:

    For those who may have missed this, I think it says it all:
    HMV 2002 annual report: “the internet has settled down to become a worthwhile but minority channel to market”


  20. 53
    Cyberperson says:

    I bought it all on vinyl. You profited.
    I bought it all again on audio tape. You profited.
    I bought it all again on CD. You profited.
    I downloaded it all for free. You lost.

    Your business model is bust. Get used to it.


  21. 54
    old SHEP says:



  22. 55
    OMG says:

    A dog is set to be put to death in Tennessee today after his owner abandoned him because he thought he was gay.

    The pitbull-type hound is currently languishing in an overcrowded animal shelter in Jackson but is due to be put this afternoon down unless a new owner can be found at the last minute.

    According to the owner of the shelter, the dog’s master noticed him ‘hunched over’ another male dog, which led him to assume he was gay.



  23. 56
    Sally Bercow tries to Tweet and says:

    Oh, shoot, Twitter down. ** gulps ** What is a girl to do ? ** bends over dustbin, spreads legs, etc… **


  24. 63
    old SHEP says:



  25. 64
    Mr Ludd says:

    Let’s go round and break all the computers.


  26. 67
    glorious says:

    glorious leaders of glorious party have glorious records of all your multimedia interests. soon we shall gloriously start deleting films and music deemed not suitable for our glorious future and gloriously start rounding up people with entertainment tastes deemed subversive and putting them in our glorious attitude adjustment camps.


  27. 70
  28. 71
    Diane Abbott says:

    The £300 was to cover my travel and lunch expenses.


  29. 73
    Ed Milliband says:

    If I was PM, I would be pumping millions of tax payers money into HMV. HMV will be latest bandwagon.


    • 94
      Who'd have thought says:

      Good idea Eddy, you put your millions in first and we will follow, when we get chance to go get a loan at a 1500%, can we say you will pay for it, it’s easier that way.


  30. 79
  31. 84
    (I don't need no doctor) says:

    The HMV director should call for Sally Bercow immediately. She could be a Tweet Consultant, :) smiley Sal


  32. 86
    Anonymous says:

    If they have sacked them electronically perhaps they can calculate redundancy pay and pay that electronically today too.


  33. 91
    Bent PR companies says:

    WPP can help you shut down the social media

    So can our colleagues at Bell Pottinger

    We both have track records in “fixing” such things and then apologising when caught


  34. 101
    Jack says:

    How can you sack an unpaid intern?

    Is this something the politicians invented?

    Or journalists?


  35. 109
  36. 112
    Casual Observer says:

    There’s no such thing as bad publicity except your own obituary.


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