There have been celebrations all round today as Bradley Wiggins won gold in the cycling, but there was one man at Guardian HQ without a smile on his face. Barry Glendenning was in charge of the Wiggins live blog when the internet went down at Hampton Court, provoking a shower of complaints. To say that Glendenning failed to handle the situation in a calm and collected manner would be an understatement:

Now that’s customer service…