Peter Mandelson emailed Derek Draper that…

“The thing you need to understand is just how complex Gordon is. We are all complex, of course. But Gordon has developed fewer ways of masking and managing his insecurities. So of course what you say is right. The public personality of a politician is crucial (don’t I know) but you guys have to be careful that you don’t make it worse/more difficult for him to change his public personality by telling him he has got to do so and inundating him with opinions as to how he does it. He is a self-conscious person, physically and emotionally. He is not as comfortable with his own skin as, say, Tony was (is).”